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Returns accepted within 30 days. Must be in original condition, with labels and ties intact. Wound yarn can be returned but only for 75% of original price and must be full skein and with label. Returns without receipt receives a store credit. Items purchased online will be mailed within 3 to 4 business days. NO RETURNS ON ONLINE SALES. All local guilds get 10% off. Must show proof of current Guild membership.